it's true of ANY public entity. They don't HAVE to be fast or good. Look at the US postal service, getting destoryed by fedex and UPS because it's a public company trying to compete.
The opposite side of that scenario is if the cops are called where we live there is about a 5min or less response depending on the severity of the situation. Were you attacked?
nationally, I think the average is 11 minutes. Your "5 min or less" is definitely not what most people see.
Seriously, I respect cops, but I know they lie, I know they over-react. They're not perfect, and I'm certainly not justifying criminal behavior of piece of shit bad guys.
Lately, it seems like repubs are willing to side with irrational things because they think the opposite = obama.
Look at Zimmerman - beat his wife, SHOVED A COP, voted obama, yet the "right" made the dude a hero. He was a piece of shit, but since he shot someone you thought to be a bigger piece of shit, many loved him.
IN this case, the fat asthma dude was a piece of shit, and the cops that lied on their report about using that hold are also pieces of shit. It's that simple. no heroes in this mix.