So, you believe that implementing a more elaborate/complex operation for flipping mass numbers of burgers is more efficient than the "monotonous" method used now? How do you suggest they change their operation model while remaining efficient?
I'm talking about any business to which 'efficiency experts' have taken a hatchet, not just fast food. Factories, offices, etc. Anywhere people do the same thing over and over, following a set procedure, without any need to think a situation through. It's unnatural.
Yes, I believe that in the long term a company would create a stronger workforce for itself if it developed employees into good problem solvers rather than good procedure followers. Imo, time and money lost as the cost per burger flipped rises would be repayed by things that are harder to measure. Versatility, initiative, satisfaction (they'll care to get your order right), worker development, supervision cost savings, reduced contractor costs, etc.
I don't believe $15 would solve anything for fast food workers. In six months they'd be just as bored and unhappy as they are now. Possibly more so as management pushes for higher productivity under the same system. But a guy who can do anything associated with the running of a burger joint (or a factory, office, ect), from burgers to ordering to landscaping to plant maintenance to accounting, is a bargain at $15 per hour.
I get the temptation to lock someone into a set procedure for a specific task and never let them touch another damn thing since they'll just fuck it up. I really, really do. It's better for the daily earnings but I don't believe its the way to go long term for the company, the worker, or the general welfare.
Current systems work on the assumption that people are just too hopeless to develop but I don't think that's true.
