I wouldn't call lexus a fancy Toyota, in the past yes, but not anymore
Ha...hey Kev, instead of the new GS, my aunt got the RX (she's calming down as she gets older, lol)
if you don't maintain any car, they will go. I know of a woman who didn't maintain her Lexus ES300, she was at the dealership, talking about how unreliable it was---well she never "reliably" changed the oil...
That being said, Lexus has made a name for itself in terms of reliability and customer service.
Benz had a issue a few yrs back, and my mother has a Benz (no real issues), and customer service at the dealership is not as good as Lexus. BMW---well, they have 4 yr/40,000 mile warranty for a reason (people will trade that car in after the warranty is up)
I like my Lexus IS, and I will keep it (it's paid off), so one may think me as a Lexus fanboy, but all the Marques have great products---it's just that Lexus had made it a priority in terms of reliability. BMW has made it a priority in terms of mixing sport and luxury. And Mercedes and Audi have made it a priority in terms of luxury with a little bit of sport, and better reliability than BMW.