Getbig.com: American Bodybuilding, Fitness and Figure
Getbig Main Boards => Gossip & Opinions => Topic started by: theworm on November 22, 2007, 08:08:15 AM
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worst customer service around. Send products 2-3 weeks late, make mistakes and you cannot reach anyone there. Tried calling 5 times, each time, they said they cannot do anything, and that the manager will call. its been 3 weeks and now hey tell me he is on his "honeymoon," and they do not know when he is comming back.
piss poor company. Do NOT use them.
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bb.com has always been reliable for me, i get my stuff super quick.
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cool, mass looks like the prices are low, but they screw you on shipping. you are lucky if you get the correct order. bunch of monkeys there running around. totally incompetent.
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cool, mass looks like the prices are low, but they screw you on shipping. you are lucky if you get the correct order. bunch of monkeys there running around. totally incompetent.
the LONGEST i've ever had to wait on a product from bb.com is three days.
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bbing.com is great.
gaspari.com is very cool
betancourtnutrition.com has tasty stuff
champion-nutrition.com is probably my favorite as far as service- I had an issue with CC bill once after moving, and the manager called and apologized and threw in some freebies, and the problem was actually on my end (the 3 digit security code changes when your area code changes).
Class acts there.
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that's what happend to me, whenever I would shop around fir super low prices I recieved poor shipping times, and no customer service feedback. Yiu just can't do it, in order to get what you need sometimes you have to chunk out a bit more money
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that's what happend to me, whenever I would shop around fir super low prices I recieved poor shipping times, and no customer service feedback. Yiu just can't do it, in order to get what you need sometimes you have to chunk out a bit more money
yeah, a few extra bucks doesn't bother me if it's worry free. Usually you find one place, have an awesome experience, and they have you for life. Why go to an unknown to save $4?
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I agree, I have nothing but good thing to say about bb.com. Great website and i always get my stuff within a day or two.
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here is the transcipt from the chat with customer support: the tech was "mark."
me:
ok then, I would like to reship it, take the 25% restocking fee, and this will be my last order with massnutitrition.
Mark:
yes sir, did you get the package today?
me:
got it last week, was told a manager was going to call me about 3 times
me:
thus the long delay
Mark:
I see, I am pretty sure you cant return it even with the restocking fee, but I will give your case to my manager
me:
will it be 2 weeks before I hear from him?
me:
the web page says they accept returns, only unopened with a 25% restocking fee
Mark:
if the order to return is done on the first 24 hours
Mark:
I will see if my manager can open an exception to you
me:
well I contacted you guys in the first 24 hours and "Dom" told me a manager will call and never did
Mark:
well, the manager must not be willing to accept the request.
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here is the transcipt from the chat with customer support: the tech was "mark."
me:
ok then, I would like to reship it, take the 25% restocking fee, and this will be my last order with massnutitrition.
Mark:
yes sir, did you get the package today?
me:
got it last week, was told a manager was going to call me about 3 times
me:
thus the long delay
Mark:
I see, I am pretty sure you cant return it even with the restocking fee, but I will give your case to my manager
me:
will it be 2 weeks before I hear from him?
me:
the web page says they accept returns, only unopened with a 25% restocking fee
Mark:
if the order to return is done on the first 24 hours
Mark:
I will see if my manager can open an exception to you
me:
well I contacted you guys in the first 24 hours and "Dom" told me a manager will call and never did
Mark:
well, the manager must not be willing to accept the request.
did they have Indian accents? Bodybuilding isn't big in New Dehli
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Bulknutrition.com is a good website. Though, I still think bb.com is the most reliable!
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i don't know if other sites do it, but bb.com has the nutrition labels next to whatever you're looking at, which is key. you can look past "only 3 net carbs, omg!!!" labels and see what's really in your supps.
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bbing.com is great.
gaspari.com is very cool
betancourtnutrition.com has tasty stuff
http://www.gaspari.com
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http://www.gaspari.com
8)
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Just stick with bodybuilding.com. Real-life Idahoans answer the telephone and I'll be darned if they just ain't about the nicest folk I've ever spoken to!
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Just stick with bodybuilding.com. Real-life Idahoans answer the telephone and I'll be darned if they just ain't about the nicest folk I've ever spoken to!
Are you saying that BBing.com would have signed Kai Greene if only he had sex with a potato, not a grapefruit?
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Before you buy anything from bodybuilding.com, be sure to click on one of the flags on the left side menu on my website first. ;)
http://www.bodybuildingpro.com
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That's the problem with people that open a site and sell the product at rock bottom prices, they offer no customer service because they can't afford to pay anyone since they don't make any margin!
It sucks, nowadays if you get good (even halfway decent) service, it's something you remember...it's a shame b/c that should be the norm! Good customer service should be something we expect....
There is a BIG difference between the 'cost' of a product and the 'price' of a product....
Dalton speaks the truth....
My favorite ass-kicking, bouncing, philosopher......
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Dalton speaks the truth....
My favorite ass-kicking, bouncing, philosopher......
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bb.com has always been reliable for me, i get my stuff super quick.
Yeah, but if you buy from BB.com you're indirectly putting money in Bob Chick's pocket. Do you really want that on your conscience? Buy supps from that hairy bastard Chris Mason instead. That way, maybe one day he can afford to buy a razor.
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haha gotta love the honeymoon part
thats one great entrepreneur right there!
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I've never used bodybuilding.com - is their credit card info secure, Goatboy?
I hear things...
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I've never used bodybuilding.com - is their credit card info secure, Goatboy?
I hear things...
I don't know, but the rumor is their meathead "spokesman" has access to all our credit card numbers. He said so himself on this very forum! (although it was later denied by DeLuca.)
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I don't know, but the rumor is their meathead "spokesman" has access to all our credit card numbers. He said so himself on this very forum! (although it was later denied by DeLuca.)
Yep...and ever since, I haven't bought one fucking thing from bbing.com, and will continue to avoid them as long as that idiot is under their payroll.
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whaddabout vince
is he still in the "supplement industry" ? ::)