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Getbig Main Boards => Gossip & Opinions => Topic started by: Vince G, CSN MFT on August 31, 2019, 08:08:30 AM
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Geez
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Being a 911 operator is tough. It's a truly shitty job. I think the media is sensationalizing this a bit. Overall the operator did ok. There were a couple of points were she was unprofessional. She gathered all the information and tried to keep the woman calm. She didn't delay in dispatching help. Part of her attitude was formed by what other 911 callers were reporting. If this woman had been saved its doubtful anyone would raise an eyebrow over this. But given that the woman ultimately drowned everything the dispatcher said has taken on a more sinister tone, retrospectively.
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Supposedly the dispatcher had given her two weeks notice. Now she can live with this.
Dispatcher scolds Stevens for driving into water
Stevens said she didn't see the water on the road. She came up on it suddenly. The water was getting as high as her chest, she said. She could see people in the distance looking at her. They're probably laughing, she said.
"Ma'am, I'm sorry," Stevens cried.
Stevens needed to vomit, she said at one point.
"Well, you're in water, you can throw up," the dispatcher said. "It's not going to matter."
Crying uncontrollably, Stevens asked the woman on the line to pray with her.
"You go ahead and start off the prayer," the 911 operator said.
"Please help and get me out of this water, dear Father," Stevens said.
Again, she apologized. She didn't mean to rude. But she was so afraid.
"This will teach you next time don't drive in the water," the dispatcher told her.
Stevens insisted she didn't see the flood waters. She'd worked her paper route for 21 years and never experienced anything like this.
"I don't know how you didn't see it. You had to go right over it. The water just didn't appear."
'You're going to have to shut up,' dispatcher says
About 15 minutes into the recording, the dispatcher is heard taking other calls. Police said many stranded residents were calling that morning.
Stevens wept on the line. The dispatcher tried to describe to firefighters the stranded woman's location.
"I'm on the phone with her," she said. "She's freaking out."
Now, 18 minutes into the call, the dispatcher was asking a firefighter whether he could see Stevens' SUV. "Negative," he said. There was confusion about her location.
The stranded motorist cried uncontrollably.
"Miss Debbie, you're going to have to shut up," the dispatcher said. "Can you honk your horn?"
"My horn is dead," Stevens said. "Everything is dead."
Stevens' body was found 58 minutes after the call
The water was rising above the door of her SUV, Stevens said. "Oh, Lord help me," she cried. Rescuers were trying to find her, the operator said.
"Oh my god, my car is starting to move," Stevens cried.
"OK, listen to me, I know," the dispatcher said. "I'm trying to get you help... I know you're scared. Just hold on for me because I've got to take other calls."
Stevens screamed. She said couldn't breathe.
"I'm on the phone with her right now," the dispatcher said to a rescuer. "She is legit freaking out."
"I'm going to die!" Stevens said.
"Miss Debbie, you're breathing just fine because you are screaming at me. So, calm down. I know you're scared. Hold on for me."
Stevens is not heard again.
"Miss Debbie? Miss Debbie?" the dispatcher said. "Oh my God. She sounds like she's under water now."
The call ended at 5 a.m.
Rescuers reached Stevens' SUV some 58 minutes later. They tried unsuccessfully to revive her.
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How was she not able to exit the vehicle?
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How was she not able to exit the vehicle?
The water was rising, rushing past her SUV, it was at least chest high. She told the dispatcher that she couldn't swim. The dispatcher told her to try standing up the woman said she did not know how to swim.
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Dispatcher doesn't lift.