Im sorry you had that experience. What they should have told you was this
It's a waste of our time and yours. Unless we are talking large sums of money, the CC company won't prosecute. Police could have video of the crook posing with the credit card, holding up a passport with their information visible, could narrate as they buy a TV at Best Buy with your card and after the police go through the trouble of putting the case together, CC will decline prosecution. It just isnt worth their time. They'd rather write it off. Plus if the credit card company refunds your money, you are no longer a victim, and can't do squat about it, it's the CC who is now the victim and again, they won't follow through. Even on amounts in the 50K range best case is after months of putting together a case to prosecute, the CC company uses the potential filing of charges to scare the crook into entering a civil agreement to pay a lump sum or payments.
I was into busting her ass for other reasons. It was an aboriginal kid who went into my van while I was working (normally locked, didn't that time, mea culpa) and stole my wallet. Probably her granddaughter.The $400 was adios but I at least wanted the satisfaction.
And a very distant second reason was getting the kid a slap on the wrist so some part of her would know it wasn't ok. Being raised that way, and praised for stealing the kid probably thinks it's the right thing to do. Doomed before her life is even begun.
That's the Australian Aboriginals for you. Disaster human beings and no one will say a word about it so nothing gets solved. I even heard the theory that they trashed the case because prosecuting Aborigines is impossible and nothing but a headache. They're untouchable. Petty theft isn't as bad as it gets either. There's some really awful shit in that community. Incestuous pedophilia is rampant. Once, when whites saw what was going on they took the kids out of there and tried to raise them right. Nowadays those kids are called The Stolen Generation and the Aboriginal community demands an apology for it every year.