You 2 are the first I've ever heard say this.
You need to ask around then. MSL has been in the game for a longtime. Never heard one complaint as of yet on quality of gear, communications, pain factors , etc.
He was underground for a while, but has resumed to an open status.
His gear is always overdosed. His gear has been tested without him even knowing and the results were outstanding.
I use his gear for my contest prep. Don't let my small post count fool you.