ESurance has a new advertising campaign that a customer or prospect can deal with the company online or speak to a representative over the phone. In these commercials, some phone rep called "The Saver" ends up pwning a young pig-tailed lady from IT. Instead of arguing with him, she should simply point out that since she is in IT (probably a programmer) and he is a phone jockey, she probably earns at least five times what he does. Then he could go cry himself to sleep. Again.