Flower: I have that same puppie pouch...I'll try it!
Princess: If you can access that page (instructions on cutting nails) could you copy and post here. When I try and access it...this is what I get:
Network Error (dns_server_failure)
Your request could not be processed because an error occurred contacting the DNS server.
The DNS server may be temporarily unavailable, or there could be a network problem.
For assistance, contact your network support team.