I probably wouldn't have resolved that like he did. I probably would have wasted 10-15 more minutes of that class time trying to coax her out, in the end, she is leaving that chair though. He just saved some time. She wasn't hurt, he didn't punch her. Probably needs some additional training on pressure point techniques but I can tell you this.. if a person doesn't want to come out of a chair, and you are the only officer there, it just won't look pretty no matter how slow and careful you are.. she's gonna scream, pull back, hold on to the chair, you're gonna pull, yell at her to let go, your buddy finally shows up and grabs an arm, now it's two big police officers attacking an innocent girl.. eventually you will work her out of the chair. Yeah it wasn't pretty, yep, probably could have tried option B or C first, but she's out of the chair, out of the class, and no one was hurt... The FBI is called in to investigate? Seriously??