Uh no, they had many personal conversations, emails, phone calls, texts. 
So? What does that mean? Groink could have been scamming him all along. Clearly, Groink only gives a shit about himself, so I do not care how many conversations or emails they had. Obviously, they (conversations, emails, texts, etc) didn't mean much if Groink scammed WW out of money.
Anyone who outright says that they consider no one a friend on the internet, should not be trusted, no matter how many communications you've had with them. What this means is that when "shit hits the fan" hes willing to abandon someone because they are not a real friend (since he only knows them on the internet).
Conversations, email, phone calls, texts does not always mean an actual friendship or someone you can trust, especially when the person (Groink) says that no one on getbig could ever be his friend.
ps - in before you say, "meltdown."