Google is a shitty and evil company.
They thrive on their de facto monopoly for web search. Also, they have about zero available customer service for corporations, who pay them huge sums from Google Ad accounts.
When Google gets billions in fines from the EU, they just pay the money because they are supremely rich.
Google tries to hide its monopoly practices by displaying a liberal image, e.g. through its "Talks at Google" YouTube channel where a veritable smorgasbord of liberal speakers talk about hiking, the environment and philosophy.
What a load of shit. You can't fool us, Google, we see and understand that you are evil and corrupt.