Contact Apple customer service.
In addition… use your Google email account and the Google Photos app as a redundant back up for all your pics. The back ups are automatic once you install the photos app; the instant you take a pic it is archived in google photos. iCloud and iPhoto are not bad but I have found Google photos to be just as good if not better. You can create albums of various kinds (kids, cars, gym, house, bodybuilders, etc) and sort your photos accordingly. The very first time you install the app it will take a few minutes to archive all the existing photos on your phone. After that you will be glad to have a redundant back up. You may access the photos from the app or via computer from the google photos website which is linked to your gmail address.
You may download the Google Photos app from the App Store. Do it now. It’s quick, simple, and free.
You are welcome.