Wow, I didn't know that. What a shame!
That makes me think of what happend with ATP Pro Wrist Straps. I ordered some excellent straps from them around 2006. Last year, I wanted to order a few more items, but had heard many negative comments about their operation & service. Apparently, it was (again) a husband/wife company that had earned a stellar overall reputation. As the story goes, the couple divorced, with the husband retaining the company. Orders were not being filled, money was not being refunded, and many customer problems went unresolved.