@SF1900 - Regarding Moe's Southwest Grill I do believe you should have left a tip of some sort. 20% is probably not required but something along the lines of 10-15% would be respectable. I do concur with you being irritated by it. Build it into the fucking price and pay the associates a little more. The worst is when you have a party large enough and they automatically include the gratuity (which I love) but then when you pay the bill it still has a space for the gratuity (additional). That fucking pisses me off.