Someone posed a question about the cost of getting the internet connection set up at the Venue...
At worst, the high-speed connection fee should not be more than $1000 or so per day. At best, it could run as little as, well, free. They've paid x-number of dollars for the venue rental...the broadband connection could be included.
That being said, you have to keep in mind that the primary limiting factors are the speed, capacity, and reliability of the internet connection at the broadcast's point of origin in Vegas. I don't know how things were on Friday and Saturday, but on Sunday, the connection at the Orleans (both hotel side and arena side) was spotty all day and I was having to re-establish my connection every few minutes. If the same was happening on Saturday, then that's what killed the quality of the broadcast.
With regards to compensation for those who didn't get what they thought they were paying for, at a minimum, they should receive access to the Video on Demand product once it becomes available. They should also receive the 'official' DVD at no extra cost.
If Hardbody Entertainment is legit and thinking about long-term success, then they will do the right thing here and ensure that you customers come back next year.
