helly of Sawyer, KS Verified Reviewer
Original review: Dec. 5, 2017
We bought our single wide home new in 2003. While shopping we looked around at several different companies but end up deciding on Clayton because the salespeople were so nice and friendly. Worst mistake ever... as we've found out since, friendly salespeople is ALL this company has going for it. Our home is now 14 years old and it's falling apart despite us taking good care of it. The trim is falling off, the laminate countertops are peeling off, the laminate on the cabinet doors is bubbling and peeling and looks crappy. We've had to replace almost every doorknob because they all just fell off. We have a cabinet that wasn't even built square and actually bows out on the side. The front doorway wasn't even built square so our door hasn't ever properly closed. We can't even close our door well enough to lock it. It's super poorly insulated and we fight HIGH electric bills in the winter.
The most recent thing that happened, which really opened my eyes to exactly how incredibly crappy these homes are made, is a roofer recently FELL THROUGH OUR ROOF as he was putting a new roof on. We recently had some storm damage (Wind blew a section of shingles off) so we had new shingles put on. The roofer was up there removing the shingles and stepped on an area that was pieced together. When they built it, they took a bunch of little scraps of that pressed chipboard and PIECED them together without any sort of good support.
He basically stepped right on that spot and his FOOT FELL STRAIGHT THROUGH OUR CEILING. Now, get this... the spot he fell through wasn't in the area that was damaged and all the wood was fresh and clean... NOTHING ROTTEN or anything. Now if that isn't a crap job of a build, I don't know what is! It makes me sick thinking of all the money we've forked into our home. We'll be lucky if it's livable by the time we get it paid for. Speaking of paying for it brings up the other part of this horrible company. VANDERBILT. Hands down the worst company to have to deal with ever... but that's opening up a whole different can of worms and I don't have time at the moment to get into all that. So PLEASE... if you're looking for a home and you come upon a Clayton Homes center... DON'T STOP. KEEP RIGHT ON GOING.