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Getbig Main Boards => Gossip & Opinions => Topic started by: polychronopolous on May 13, 2016, 11:38:31 AM

Title: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: polychronopolous on May 13, 2016, 11:38:31 AM
(http://media.breitbart.com/media/2016/05/Wendys-getty-640x480.jpg)

Wendy’s fast food restaurant chain says it will begin offering self-serve kiosks at its 6,000-plus locations across America, making them available to costumers by the end of 2016.

The fast food giant’s decision to move toward automation comes just as “Fight for $15”–a progressive protest movement, pushing minimum wage hikes–is applying pressure on state governments to raise wages for low-skilled fast food workers.

Last August, Wendy’s CFO Todd Penegor told investors that mandated wage hikes will cause his company to pursue other innovative avenues that could lead to fewer jobs for low-skill workers.

“We continue to look at initiatives and how we work to offset any impacts of future wage inflation through technology initiatives, whether that’s customer self-order kiosks, whether that’s automating more in the back of the house in the restaurant,” Penegor said, adding that “you’ll see a lot more coming on that front later this year from us.”

On the same conference call, Wendy’s CEO Emil Brolick said that individual Wendy’s franchises “will likely look at the opportunity to reduce overall staff, look at the opportunity to certainly reduce hours and any other cost reduction opportunities, not just price.”

Indeed, Wendy’s officials told Investor’s Business Daily that it would be up to individual franchisees to decide whether they will offer the self-serve kiosks.

Penegor says several franchises are being squeezed by wage inflation. California’s 250-plus franchise-owned Wendy’s are struggling with the state’s $10 minimum wage, which will soon spike to $15. Franchise-operated Wendy’s restaurants in New York–where minimum wage is $15–can’t compensate for that state’s crushing wage increase.

“You know there are some people out there who naively say that these wages can simply be passed along in terms of price increases,” Brolick said last August. “I don’t think that the average franchisee believes that.”
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SF1900 on May 13, 2016, 11:43:28 AM
I think it was going to happen anyway. Wendys is just using this as an excuse to blame it on the wage increase. Eventually, these machines would replace even the minimum wage workers.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Army of One on May 13, 2016, 11:47:51 AM
I think it was going to happen anyway. Wendys is just using this as an excuse to blame it on the wage increase. Eventually, these machines would replace even the minimum wage workers.

Learn to code or be out of a job is the way the future is going.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: polychronopolous on May 13, 2016, 11:48:00 AM
I think it was going to happen anyway. Wendys is just using this as an excuse to blame it on the wage increase. Eventually, these machines would replace even the minimum wage workers.

Supposedly the ultimate goal for some of these owners is a completely automated store where the machines take the money and make the meals with one attendant on site to overlook it all.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Army of One on May 13, 2016, 11:49:26 AM
Supposedly the ultimate goal for some of these owners is a completely automated store where the machines take the money and make the meals with one attendant on site to overlook it all.

Thats the way most places will be.When the singularity hits then none of us will be working.Could be as soon as 30 years.

(https://images.angelpub.com/2015/32/32550/singularitychart.jpg)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SF1900 on May 13, 2016, 11:49:35 AM
Learn to code or be out of a job is the way the future is going.

Many jobs that require customer service may make their way to machines. A world run by machines!
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SquatsRule on May 13, 2016, 11:54:02 AM
(http://media.breitbart.com/media/2016/05/Wendys-getty-640x480.jpg)

Wendy’s fast food restaurant chain says it will begin offering self-serve kiosks at its 6,000-plus locations across America, making them available to costumers by the end of 2016.

The fast food giant’s decision to move toward automation comes just as “Fight for $15”–a progressive protest movement, pushing minimum wage hikes–is applying pressure on state governments to raise wages for low-skilled fast food workers.

Last August, Wendy’s CFO Todd Penegor told investors that mandated wage hikes will cause his company to pursue other innovative avenues that could lead to fewer jobs for low-skill workers.

“We continue to look at initiatives and how we work to offset any impacts of future wage inflation through technology initiatives, whether that’s customer self-order kiosks, whether that’s automating more in the back of the house in the restaurant,” Penegor said, adding that “you’ll see a lot more coming on that front later this year from us.”

On the same conference call, Wendy’s CEO Emil Brolick said that individual Wendy’s franchises “will likely look at the opportunity to reduce overall staff, look at the opportunity to certainly reduce hours and any other cost reduction opportunities, not just price.”

Indeed, Wendy’s officials told Investor’s Business Daily that it would be up to individual franchisees to decide whether they will offer the self-serve kiosks.

Penegor says several franchises are being squeezed by wage inflation. California’s 250-plus franchise-owned Wendy’s are struggling with the state’s $10 minimum wage, which will soon spike to $15. Franchise-operated Wendy’s restaurants in New York–where minimum wage is $15–can’t compensate for that state’s crushing wage increase.

“You know there are some people out there who naively say that these wages can simply be passed along in terms of price increases,” Brolick said last August. “I don’t think that the average franchisee believes that.”


Why only costumers? I'm not dressing up just to eat at a Wendy's.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SF1900 on May 13, 2016, 11:54:56 AM
Supposedly the ultimate goal for some of these owners is a completely automated store where the machines take the money and make the meals with one attendant on site to overlook it all.

Agreed. The minimum wage increase may have sped this process up, but it was bound to happen sooner or later. It was just a matter of time.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: polychronopolous on May 13, 2016, 11:59:59 AM
Why only costumers? I'm not dressing up just to eat at a Wendy's.

The author made a spelling error in the article and SquatsRule here came back with a clever little retort.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: TuHolmes on May 13, 2016, 12:04:06 PM
Why only costumers? I'm not dressing up just to eat at a Wendy's.

Excellent.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Nails on May 13, 2016, 12:10:31 PM
haha , wendy's , who the fuck eats at wendy's  ???
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SF1900 on May 13, 2016, 12:16:33 PM
haha , wendy's , who the fuck eats at wendy's  ???

Id say out of all the fastfood places, its probably the "best" and "cleanest."
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: 240 is Back on May 13, 2016, 12:20:46 PM
BAD IDEA!

Ever stood behind some 87 IQ moron and his woman trying to get 3 redbox movies?   Shit, you're there for 12 minutes as they are baffled by options then bewildered by the checkout process.

Same thing will happen here.  Idiot customers will be the bottleneck here.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The True Adonis on May 13, 2016, 12:22:50 PM
haha , wendy's , who the fuck eats at wendy's  ???
Wendy's is one of the best.  The beef is flat griddled and never frozen and is always cooked to order.

I recommend getting the triple cheeseburger, the largest burger they have.  Actually that is my recommendation for all fast food or hamburger places.  Order the biggest burger you can get with the most meat to bun ratio.  Wendy's has a good triple.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Nails on May 13, 2016, 12:30:42 PM
i've had wendy's a few times, it probably due to the amount of burger spots within a 5 minute drive from my place

5 guys
in n out
the habit
burger king
mc donalds
wendy's
tommy burgers
carls Jr
Jack n the box
bobs big boy



is this only for dine in? or drive thru as well  ???

i only dine in at 5 guys for the peanuts, the rest i hit the drive-thru
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: polychronopolous on May 13, 2016, 12:32:52 PM
haha , wendy's , who the fuck eats at wendy's  ???

They make an excellent double meat cheeseburger
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Army of One on May 13, 2016, 12:33:43 PM
bobs big boy

there is seriously a burger place called this?rofl
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The True Adonis on May 13, 2016, 12:35:11 PM
i've had wendy's a few times, it probably due to the amount of burger spots within a 5 minute drive from my place

5 guys
in n out
the habit
burger king
mc donalds
wendy's
tommy burgers
carls Jr
Jack n the box
bobs big boy
Yeah, the thing about all of them, they are all different and do things different from one another.  Saying one is better than another is difficult and pointless because its not about that really.  Each may provide or hit something that another does not.  All are good in their own respects and just going to one place is missing out.  The real trick is figuring out what each does best or why you like what each one does over the other and going there to meet that want.

The same is true with all restaurants/foods.  People who thumb their nose immediately, are morons.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Nails on May 13, 2016, 12:35:39 PM
there is seriously a burger place called this?rofl


(http://philip.greenspun.com/images/pcd0222/bobs-big-boy-34.4.jpg?)

(https://upload.wikimedia.org/wikipedia/commons/8/86/Bob's_big_boy_statue_burbank_2013.jpg)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: funk51 on May 13, 2016, 12:37:12 PM
(http://media.breitbart.com/media/2016/05/Wendys-getty-640x480.jpg)

Wendy’s fast food restaurant chain says it will begin offering self-serve kiosks at its 6,000-plus locations across America, making them available to costumers by the end of 2016.

The fast food giant’s decision to move toward automation comes just as “Fight for $15”–a progressive protest movement, pushing minimum wage hikes–is applying pressure on state governments to raise wages for low-skilled fast food workers.

Last August, Wendy’s CFO Todd Penegor told investors that mandated wage hikes will cause his company to pursue other innovative avenues that could lead to fewer jobs for low-skill workers.

“We continue to look at initiatives and how we work to offset any impacts of future wage inflation through technology initiatives, whether that’s customer self-order kiosks, whether that’s automating more in the back of the house in the restaurant,” Penegor said, adding that “you’ll see a lot more coming on that front later this year from us.”

On the same conference call, Wendy’s CEO Emil Brolick said that individual Wendy’s franchises “will likely look at the opportunity to reduce overall staff, look at the opportunity to certainly reduce hours and any other cost reduction opportunities, not just price.”

Indeed, Wendy’s officials told Investor’s Business Daily that it would be up to individual franchisees to decide whether they will offer the self-serve kiosks.

Penegor says several franchises are being squeezed by wage inflation. California’s 250-plus franchise-owned Wendy’s are struggling with the state’s $10 minimum wage, which will soon spike to $15. Franchise-operated Wendy’s restaurants in New York–where minimum wage is $15–can’t compensate for that state’s crushing wage increase.

“You know there are some people out there who naively say that these wages can simply be passed along in terms of price increases,” Brolick said last August. “I don’t think that the average franchisee believes that.”

                         it didn't work before... ::) ::) ::) ::)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: funk51 on May 13, 2016, 12:38:38 PM
BAD IDEA!

Ever stood behind some 87 IQ moron and his woman trying to get 3 redbox movies?   Shit, you're there for 12 minutes as they are baffled by options then bewildered by the checkout process.

Same thing will happen here.  Idiot customers will be the bottleneck here.
    hey i resemble that comment......... errrrr i mean resent :D :D :D :D :D
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The True Adonis on May 13, 2016, 12:38:40 PM
They make an excellent double meat cheeseburger
As far as automated kiosks go, they are no big deal at all.  Its just a touch screen where you place orders.

Ordering online is the same difference and is something I will do often, even at fast food.  Order online and you just go get it instantly.  Also, they will make it better usually as they are not under time constraint or countdown so they will put a little more effort into it.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: jwb on May 13, 2016, 12:40:57 PM
mcdonalds in Australia has had these for ages. You can still line up if you want and order to a person but the kiosks is way easier especially since they have the build your own burger option there too.

Surely this will all be done via a phone app before too long though won't it?
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: 240 is Back on May 13, 2016, 01:09:12 PM
    hey i resemble that comment......... errrrr i mean resent :D :D :D :D :D

walmart has these self-checkouts now.  It's the same way.   There's like 3 steps... scan, put in basket, pay.   These folks spend 6 minutes buying 2 candy bars.  Annoying.   

self-serve isn't always a good idea when it requires decision making, or multiple steps.  If you think the McD employees suck at their job, imagine the average inbred Trump voter from the street, trying to place a complex order at that same register.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Nails on May 13, 2016, 01:13:12 PM
walmart has these self-checkouts now.  It's the same way.   There's like 3 steps... scan, put in basket, pay.   These folks spend 6 minutes buying 2 candy bars.  Annoying.  

self-serve isn't always a good idea when it requires decision making, or multiple steps.  If you think the McD employees suck at their job, imagine the average inbred Trump voter from the street, trying to place a complex order at that same register.


Fresh & Easy Grocery store had it around here, they all went out of business , people kept stealing shit all the time, they had one person looking after 7 registers, people would override the coupons and shit like that, same thing would happen with dumb fucks and 2 items , selecting payment , entering their store cards, it was a hassle shopping there  
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: TuHolmes on May 13, 2016, 01:14:22 PM
They are very common everywhere.

Self checkout is a bit different than kiosk ordering. WaWa is a chain that does this with their food section. It works very well.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Obvious Gimmick on May 13, 2016, 02:01:19 PM
Well they can roll that shit back in. Wendy's is disgusting.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Grape Ape on May 13, 2016, 02:20:23 PM
walmart has these self-checkouts now.  It's the same way.   There's like 3 steps... scan, put in basket, pay.   These folks spend 6 minutes buying 2 candy bars.  Annoying.   



2 problems - you're at walmart, and you're in dumbfuck florida.   If you came up here you'd see that............


















......it's exactly the same.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: bigkid on May 13, 2016, 02:22:28 PM
walmart has these self-checkouts now.  It's the same way.   There's like 3 steps... scan, put in basket, pay.   These folks spend 6 minutes buying 2 candy bars.  Annoying.   

self-serve isn't always a good idea when it requires decision making, or multiple steps.  If you think the McD employees suck at their job, imagine the average inbred Trump voter from the street, trying to place a complex order at that same register.

I'm in my walmart 2 or 3 times a week and have never seen that happen at self checkout.  Old and dumb people use smart phones all day long, this won't be some big problem like you're making it out to be.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: _aj_ on May 13, 2016, 05:42:37 PM
Agreed. The minimum wage increase may have sped this process up, but it was bound to happen sooner or later. It was just a matter of time.

Just LOL @ your assertion that your stupid economic beliefs don't have real consequences. Such Keynesian retardation.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: polychronopolous on May 13, 2016, 05:45:07 PM
I'm in my walmart 2 or 3 times a week and have never seen that happen at self checkout.  Old and dumb people use smart phones all day long, this won't be some big problem like you're making it out to be.

Read the post directly above yours...Grape Ape sums it up perfectly.

You don't live in white/hebrew trash central Florida and therefore you have escaped these issues.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The Scott on May 13, 2016, 05:47:20 PM
Id say out of all the fastfood places, its probably the "best" and "cleanest."


Wendy's is one of the best.  The beef is flat griddled and never frozen and is always cooked to order.

I recommend getting the triple cheeseburger, the largest burger they have.  Actually that is my recommendation for all fast food or hamburger places.  Order the biggest burger you can get with the most meat to bun ratio.  Wendy's has a good triple.

Yup. In 'n' Out is excellent too with staff that are well mannered and paid better than average for being so.  QT Gas stations are the same.  They pay above average wages for above average people.  Clean restrooms and a great staff go a long way toward making customers repeat customers.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Nails on May 13, 2016, 05:53:50 PM
http://www.thehindu.com/news/disney-world-sued-for-replacing-american-workers-with-indians/article8154550.ece (http://www.thehindu.com/news/disney-world-sued-for-replacing-american-workers-with-indians/article8154550.ece)


Disney already fired several american IT people , replacing them with Indians, over paid American IT losers
 

(http://www.theunrealtimes.com/wp-content/uploads/2012/08/gold-medal-it-engineer.jpg)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: TuHolmes on May 13, 2016, 05:56:12 PM

http://www.thehindu.com/news/disney-world-sued-for-replacing-american-workers-with-indians/article8154550.ece (http://www.thehindu.com/news/disney-world-sued-for-replacing-american-workers-with-indians/article8154550.ece)


Disney already fired several american IT people , replacing them with Indians, over paid American IT losers

They got hammered over that.

I think they ended up giving everyone their jobs back. (Or at least I feel I read that somewhere... I could be wrong though)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The Scott on May 13, 2016, 05:57:52 PM

http://www.thehindu.com/news/disney-world-sued-for-replacing-american-workers-with-indians/article8154550.ece (http://www.thehindu.com/news/disney-world-sued-for-replacing-american-workers-with-indians/article8154550.ece)


Disney already fired several american IT people , replacing them with Indians, over paid American IT losers

I avoid Disney as much as possible.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SF1900 on May 13, 2016, 05:59:16 PM

Yup. In 'n' Out is excellent too with staff that are well mannered and paid better than average for being so.  QT Gas stations are the same.  They pay above average wages for above average people.  Clean restrooms and a great staff go a long way toward making customers repeat customers.

I hardly eat fastfood, but if I do, I eat at Wendys or Chipotle. I don't know, Wendys just "feels" healthier than Burger or McDonalds. But I may just be telling myself that to justify eating Wendys.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: NickEdge779 on May 13, 2016, 06:00:14 PM
^^^^

Disney looks to cut costs at all corners despite making billions off their parks, movies, tv presence, etc. They are a worthless company to work for. Greed to the highest level. Walt Disney is probably rolling in his grave.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SF1900 on May 13, 2016, 06:02:37 PM
^^^^

Disney looks to cut costs at all corners despite making billions off their parks, movies, tv presence, etc. They are a worthless company to work for. Greed to the highest level. Walt Disney is probably rolling in his grave.

MM thinks otherwise.

(http://a4.files.collegefashion.net/image/upload/c_fit,cs_srgb,dpr_1.0,q_80,w_620/MTI4ODM2OTk1OTI0NDAwNjA2.jpg)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: NickEdge779 on May 13, 2016, 06:06:27 PM
MM thinks otherwise.

(http://a4.files.collegefashion.net/image/upload/c_fit,cs_srgb,dpr_1.0,q_80,w_620/MTI4ODM2OTk1OTI0NDAwNjA2.jpg)

Seriously though, how worthless can a company be that was founded based on the American dream and American values to send all of it's software development and IT to India. It's basically giving a middle finger to your history and core values because you're greedy.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The True Adonis on May 13, 2016, 07:04:28 PM
I hardly eat fastfood, but if I do, I eat at Wendys or Chipotle. I don't know, Wendys just "feels" healthier than Burger or McDonalds. But I may just be telling myself that to justify eating Wendys.
No such thing as a healthy food.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Danjo on May 13, 2016, 07:07:33 PM
They make an excellent double meat cheeseburger
I like them french fried potaters..
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: SF1900 on May 13, 2016, 07:13:29 PM
No such thing as a healthy food.

Some more healthier than others?
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Marty Champions on May 13, 2016, 08:02:54 PM
Learn to code or be out of a job is the way the future is going.
learn to do something useful with code
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Tapeworm on May 13, 2016, 08:16:28 PM
Seriously though, how worthless can a company be that was founded based on the American dream and American values to send all of it's software development and IT to India. It's basically giving a middle finger to your history and core values because you're greedy.

If you think there's any difference between these 'core values' and insatiable greed then you're living in Disneyland.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The True Adonis on May 13, 2016, 08:33:03 PM
Some more healthier than others?
Not really, especially in the broader scheme of eating over long periods of time.

What really matters if you are overweight and no food makes you overweight.  Being in a caloric surplus for too long of a period is what does that and that can occur no matter what food choices you make.

So it makes no difference at all as you are not likely vitamin deficient as you hit the RDA by default anyways.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: HTexan on May 13, 2016, 08:33:30 PM
So they are going to save a few bucks on a cashier but spend more money on the tech that has to fix that shit ?  ::)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: The Scott on May 13, 2016, 08:34:34 PM
So they are going to save a few bucks on a cashier but spend more money on the tech that has to fix that shit ?  ::)

I've seen a few of these at some Jack-In-The-Box restaurants.  I much prefer a person though. 
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Coach is Back! on May 13, 2016, 08:41:23 PM
It already started a while ago at some McDonalds.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: HTexan on May 13, 2016, 08:45:31 PM
I've seen a few of these at some Jack-In-The-Box restaurants.  I much prefer a person though. 
There is a flagship Whataburger in corpus Christi that has had them for over a decade. Over rated.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Tapeworm on May 13, 2016, 08:54:18 PM
mcdonalds in Australia has had these for ages. You can still line up if you want and order to a person but the kiosks is way easier especially since they have the build your own burger option there too.

Surely this will all be done via a phone app before too long though won't it?

The last time I was in a macca's I stood there like I didn't exist at the register for a good couple minutes.  Some sort of 4th wall force field preventing all interaction with anyone on the other side of the counter.  

Cash.  I tried stuffing it into the swipey inserty slot under the touch screen but nothing happened.  I am technolame.


Aside: CBA wants me to use their machine on the wall to deposit cheques.  "Oh no no, you still get a deposit receipt!"  Ya because everything always works as it should here and there's no chance I'm going to have to convince some incredulous fat lady that fifteen thousand of my dollars are somewhere in their magic electric wall... but I don't have a receipt or anything to prove it.  And no, I don't want to buy any insurance.  I was looking for a bank teller.  Seen one anywhere?  ::)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: HTexan on May 13, 2016, 09:17:57 PM
(http://4.bp.blogspot.com/-_RPTRCjHm68/VHVdw9eZZAI/AAAAAAAABDQ/eaHMh8PvMfw/s1600/20141109_121014.jpg)
They beat us to the American Dream ?
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: 240 is Back on May 13, 2016, 11:47:42 PM
It already started a while ago at some McDonalds.

President Trump is looking at raising the minimum wage.  He believes one cannot live on 7.50 an hour.  

I know he said it was too high during the debates, but he said he's looking at what bernie sanders has been saying.  Reversed his position this week.Libs are excited to have one of their own infiltrating the republican party.  no matter who wins in 2016, the democrats win.

it's not the conservative party, after all, your nominee said that ;)

Also, coach, what do you think of Trump reversing his position on cutting tax rates for those making over 250k?   Total democrat move, to promise to cut it in debates, and then tell us this week, once he has nomination, that the wealthy will have to pay more.   

Are you voting for trump?
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Mr Anabolic on May 14, 2016, 05:05:04 AM
I predicted this stuff years ago.  5 years from now, ALL fast food places will have kiosks and burger flippers will be replaced by machines/automation.

Another prediction I have is that pharmacists will become obsolete.  You'll go to the pharmacy and there will be biometric drug kiosks.  The machine reads your hand print/eyeball and distributes the drugs accordingly. 
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Coach is Back! on May 14, 2016, 01:43:09 PM
President Trump is looking at raising the minimum wage.  He believes one cannot live on 7.50 an hour.  

I know he said it was too high during the debates, but he said he's looking at what bernie sanders has been saying.  Reversed his position this week.Libs are excited to have one of their own infiltrating the republican party.  no matter who wins in 2016, the democrats win.

it's not the conservative party, after all, your nominee said that ;)

Also, coach, what do you think of Trump reversing his position on cutting tax rates for those making over 250k?   Total democrat move, to promise to cut it in debates, and then tell us this week, once he has nomination, that the wealthy will have to pay more.   

Are you voting for trump?

He's a 1000x better than Killery but since you insist on trolling me while getting your ass handed to you at the same time, no, I'm still not voting for him. Here's a question for you. Since you're voting left tell why you think it's ok for a "transgender" to pick and choose what bathroom it can go into in our public school systems. If you have a penis you're a male if you don't you're a female. Simple isn't it.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: HTexan on May 14, 2016, 02:19:09 PM
I predicted this stuff years ago.  5 years from now, ALL fast food places will have kiosks and burger flippers will be replaced by machines/automation.

Another prediction I have is that pharmacists will become obsolete.  You'll go to the pharmacy and there will be biometric drug kiosks.  The machine reads your hand print/eyeball and distributes the drugs accordingly. 

1.) law requires a pharmacist to be on staff.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Mr Anabolic on May 14, 2016, 04:55:55 PM
1.) law requires a pharmacist to be on staff.

Laws are often amended/rewritten.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: HTexan on May 14, 2016, 06:14:47 PM
Laws are often amended/rewritten.
medical law and hipaa rarely are
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: drkaje on May 14, 2016, 07:12:07 PM
Laws are often amended/rewritten.

You'd have to license and insure the computer.

Contrary to popular opinion: Becoming a pharmacist requires more than being able to count by five.  :)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Al Doggity on May 14, 2016, 08:06:43 PM
I'm in my walmart 2 or 3 times a week and have never seen that happen at self checkout.  Old and dumb people use smart phones all day long, this won't be some big problem like you're making it out to be.

There's a CVS with self-checkout across the street from my apartment building and people will wait 10 minutes in a cashier's line to avoid using the the self-checkout lanes. I was in there this evening trying to figure out what made them suck so hard. 

I noticed one of the McDonald's kiosks here in new york a few weeks ago. They run pretty smoothly.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: HTexan on May 14, 2016, 08:10:52 PM
There's a CVS with self-checkout across the street from my apartment building and people will wait 10 minutes in a cashier's line to avoid using the the self-checkout lanes. I was in there this evening trying to figure out what made them suck so hard. 

I noticed one of the McDonald's kiosks here in new york a few weeks ago. They run pretty smoothly.
God forbid some fatty doesn't get his MC double.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: 240 is Back on May 14, 2016, 08:11:04 PM
tell why you think it's ok for a "transgender" to pick and choose what bathroom it can go into in our public school systems. If you have a penis you're a male if you don't you're a female. Simple isn't it.

I got into a huge argument with a friend today about this -

I'm 10000% against anybody with a penis being in the same bathroom as females in my family.  Simple as that.  This opens up the door for many "misunderstandings".  

I'm fine with places, if they choose, putting in a 3rd bathroom and calling it whatever they want.  But no, if you have a penis, I do not want you in the same bathroom as a female.   Period.

DONALD TRUMP supports the bathroom issue, oddly.  He and obama.  But you knew that, right?   ;)   You and I are on the same side on this issue, Coach.  And Trump/Obama are on the same side too!


Rep. Louie Gohmert (R-TX) took to the United States House floor on Thursday afternoon to express criticism of GOP frontrunner Donald Trump’s comments about the North Carolina bathroom law that prohibits transgenders from using public restrooms, which Trump opposes.


On Thursday morning, Trump was asked on NBC’s Today Show about the North Carolina legislation and said transgenders should “use the bathroom that they feel is appropriate,” adding that he opposes North Carolina’s law.

“North Carolina did something that was very strong and they’re paying a big price. And there’s a lot of problems,” Trump stated.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Al Doggity on May 14, 2016, 08:12:20 PM
God forbid some fatty doesn't get his MC double.

There would be hell to pay. I would imagine.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: HTexan on May 14, 2016, 08:15:11 PM
There would be hell to pay. I would imagine.
(http://www.dearcustomerrelations.com/wp-content/uploads/2012/10/fat-kid-mcdonalds-769134-769471.jpg)
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: chaos on May 15, 2016, 08:15:31 AM
(http://media.breitbart.com/media/2016/05/Wendys-getty-640x480.jpg)

Wendy’s fast food restaurant chain says it will begin offering self-serve kiosks at its 6,000-plus locations across America, making them available to costumers by the end of 2016.

The fast food giant’s decision to move toward automation comes just as “Fight for $15”–a progressive protest movement, pushing minimum wage hikes–is applying pressure on state governments to raise wages for low-skilled fast food workers.

Last August, Wendy’s CFO Todd Penegor told investors that mandated wage hikes will cause his company to pursue other innovative avenues that could lead to fewer jobs for low-skill workers.

“We continue to look at initiatives and how we work to offset any impacts of future wage inflation through technology initiatives, whether that’s customer self-order kiosks, whether that’s automating more in the back of the house in the restaurant,” Penegor said, adding that “you’ll see a lot more coming on that front later this year from us.”

On the same conference call, Wendy’s CEO Emil Brolick said that individual Wendy’s franchises “will likely look at the opportunity to reduce overall staff, look at the opportunity to certainly reduce hours and any other cost reduction opportunities, not just price.”

Indeed, Wendy’s officials told Investor’s Business Daily that it would be up to individual franchisees to decide whether they will offer the self-serve kiosks.

Penegor says several franchises are being squeezed by wage inflation. California’s 250-plus franchise-owned Wendy’s are struggling with the state’s $10 minimum wage, which will soon spike to $15. Franchise-operated Wendy’s restaurants in New York–where minimum wage is $15–can’t compensate for that state’s crushing wage increase.

“You know there are some people out there who naively say that these wages can simply be passed along in terms of price increases,” Brolick said last August. “I don’t think that the average franchisee believes that.”

Hahaa!!!
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Never1AShow on May 15, 2016, 01:51:06 PM
There's a CVS with self-checkout across the street from my apartment building and people will wait 10 minutes in a cashier's line to avoid using the the self-checkout lanes. I was in there this evening trying to figure out what made them suck so hard. 

I noticed one of the McDonald's kiosks here in new york a few weeks ago. They run pretty smoothly.

The whole world is being separated into the competent and the incompetent.

This has nothing to do with the minimum wage or technology innovation, it's all been feasible for many many years.  It is a preface to the culling.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Mr Anabolic on May 15, 2016, 04:00:10 PM
You'd have to license and insure the computer.

Contrary to popular opinion: Becoming a pharmacist requires more than being able to count by five.  :)

My sister and her husband are both retail pharmacists.  The computers they use today do everything for them: patient history, warn of drug interactions, contraindications, etc.  The are needed because of their state licenses.  All they really do is count pills, they admit that.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Tapeworm on May 15, 2016, 04:01:34 PM
I'm sure they're still very interesting people.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Al Doggity on May 15, 2016, 04:14:45 PM
The whole world is being separated into the competent and the incompetent.

This has nothing to do with the minimum wage or technology innovation, it's all been feasible for many many years.  It is a preface to the culling.

I'm curious to hear more. Where can I subscribe to your newsletter?


Honestly, the idea of what's considered a valuable skills is just changing. I just posted in "The Big Bang Theory" thread, so it's fresh in my mind, but the whole idea of being nerdy is different than it once was. For some it is now desirable and sexy. I was at brunch with wifey earlier and our group was discussing how easy it will be to rebuild the world after the zombie apocalypse. On one hand, the knowledge has already been gathered, but on the other, modern industry and technology is the result of the culmination of such specialized skills. No one has has mastery of entire systems these days. People develop mastery of parts of systems. To get the world back running to normal after a zombie apocalypse in 1950, or even 1980, would be a completely different thing than it will be when it takes place next year.

Point being?  What was once considered mundane and essential will just be considered superfluous and disposable when the technology is right. I literally don't know 1 phone number besides my own right now. When I was a kid, I had a good 20-30 phone numbers memorized.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: chaos on May 15, 2016, 05:02:05 PM
My sister and her husband are both retail pharmacists.  The computers they use today do everything for them: patient history, warn of drug interactions, contraindications, etc.  The are needed because of their state licenses.  All they really do is count pills, they admit that.
She hot?
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Mr Anabolic on May 15, 2016, 05:47:30 PM
She hot?

No, both her and her hubby are fat and sedentary.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: Tapeworm on May 15, 2016, 05:52:20 PM
Good.  Adultery is unlikely.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: drkaje on May 16, 2016, 05:36:01 AM
Perhaps computers and machines will get my order correct more consistently.
Title: Re: $15 An Hour Backlash: Wendy’s to Roll Out Self-Serve Kiosks by End of 2016
Post by: YngiweRhoads on May 16, 2016, 06:54:32 AM
(http://media.breitbart.com/media/2016/05/Wendys-getty-640x480.jpg)

Wendy’s fast food restaurant chain says it will begin offering self-serve kiosks at its 6,000-plus locations across America, making them available to costumers by the end of 2016.

The fast food giant’s decision to move toward automation comes just as “Fight for $15”–a progressive protest movement, pushing minimum wage hikes–is applying pressure on state governments to raise wages for low-skilled fast food workers.

Last August, Wendy’s CFO Todd Penegor told investors that mandated wage hikes will cause his company to pursue other innovative avenues that could lead to fewer jobs for low-skill workers.

“We continue to look at initiatives and how we work to offset any impacts of future wage inflation through technology initiatives, whether that’s customer self-order kiosks, whether that’s automating more in the back of the house in the restaurant,” Penegor said, adding that “you’ll see a lot more coming on that front later this year from us.”

On the same conference call, Wendy’s CEO Emil Brolick said that individual Wendy’s franchises “will likely look at the opportunity to reduce overall staff, look at the opportunity to certainly reduce hours and any other cost reduction opportunities, not just price.”

Indeed, Wendy’s officials told Investor’s Business Daily that it would be up to individual franchisees to decide whether they will offer the self-serve kiosks.

Penegor says several franchises are being squeezed by wage inflation. California’s 250-plus franchise-owned Wendy’s are struggling with the state’s $10 minimum wage, which will soon spike to $15. Franchise-operated Wendy’s restaurants in New York–where minimum wage is $15–can’t compensate for that state’s crushing wage increase.

“You know there are some people out there who naively say that these wages can simply be passed along in terms of price increases,” Brolick said last August. “I don’t think that the average franchisee believes that.”


Most of the Wendy's outlets in my city have closed down. Regardless of the minimum wage increase, of which I don't approve, they need to cut back on costs.