i've had paypal for years, but i rarely use it as most transactions online are credit card based. Now and then there are some places that I've used paypal.
Just a number of days ago I sent money for some supplements and the guy sent back a refund because it wasn't exact amount and not sent as gift. Anyways I sent the correct money back to him so he could ship asap. Long story short I didn't realize the 'refund' would take 8 business days. They HOLD your money... yet they instantly took the money from my bank chequing account. Call the aholes and they give me bs explanations. I do some googling and it turns out these vultures leech off of people's money with interest when they hold it.
Low life scum. I hope they crash and burn.
I am cancelling my paypal account as soon as I get my money back. Scum. Mad pissed.
So they should provide services for free?
You had the convenience of instantly transferring money to someone but you managed to fuck it up by not sending as a gift (doing so to bypass paypal commissions).
So - then you sent the money as a gift, effectively leeching off Paypal and working around their commission system.
And you whine about not getting your refund straight away?

PMSL....
Paypal provide a good service and it's not at all expensive and the thresholds for getting to use Paypal are a lot lower than most merchant accounts...
At 3% of sales, it's a very good service for a new startup and it's a well trusted name. You get payment protection too.

Other than the fact they aren't the charity you want them to be, they are fine.