See the problem is you have to have rules in anything. If you make an exception for one guy, whats next exceptions for everybody? see people will start stretching the rules and using their own interpretations, this causes huge problems and no integrity within the organization. What would happen if this guy or anyone else went on to win after being allowed leeway after others all followed the rules by the book.....there would be an outrage and rightfully so.
The rules must be enforced across the board to everyone from the top to the bottom. Anything else is Anarchy.