Karen,
My wife, who was looking over my shoulder as I read you recent post, said, "Is that your babe?" I replied, "Of course! But, she lives thousands of miles away." I went on to explain why you were posting that photo and all about your nose surgery. We both agree that it looks really great. In fact, I think I am a little jealous since when I had rhinoplasty 40 years ago, the surgeon wasn't able to reduce my fat nose much. Of course, I would look ridiculous with a tiny nose like yours.
Sorry to read about all the problems you are having with your laptop. I guess I am really lucky in that I have not had issues with my computer equipment since I bought it with the exception of some software conflicts which I have been able to rectify myself at home without the help and expense of a computer technician. One thing I agree with is that you don't ever want more than one virus protection program running on your computer because it will result is conflicts and often eats up a lot of memory and really slows things down. Often times, if you download programs from the Internet, even very legitimate ones, they come packaged with virus protection. McAfee is one I often see bundled along with browser upgrades and installs. I run Norton 360 on my systems. It is supply free by my provider. Every so often I will notice a McAfee icon in the program list. Whenever that happens, I uninstall it immediately.
If you have a start-up or boot disk for your system and you can save all your personal files to a thumb drive or some other backup, (not on your computer) plus you have install disks for any programs you wish to keep, sometimes the best thing to do is to clean everything off your hard drive and re-install the operating system from scratch. If you have never done this before and if you don't feel really computer savvy, I recommend you have a friend who knows about computers help you with this. The first time I did this it was with an old computer I was getting rid of anyway. I didn't want to donate it with any of my information readily available, so I reformatted the hard drive and reinstalled the operating system. It worked like a charm. I ended up putting it away in the attic because I though my grandson would use it. It is still up there. I should haul it out and donate it as originally planned.